Резюме: Call Center Agent | Customer Service Specialist (Київ)

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Customer Service Representative (Remotely) Global Communication Limited <p>I successfully handled customer inquiries about the company's products and services via phone, email, and social media, resolving issues and escalating when necessary. I achieved high first-contact resolution and maintained customer satisfaction and consistently met service standards through smooth daily operations.</p>
Customer Service Representative KINGSTANFRANK BOUTIQUE <p>I handled customer inquiries in store, and assisted with product selection, sizes, and availability. I advised customers on clothing options based on preferences and needs. I also applied a unique persuasion techniques to help undecided customers in making purchase decisions by recommending suitable products, which increased customer satisfaction and led to higher-value purchases.</p>

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ID резюме: 1189872